And how he treated me was clearly the norm, not the exception.

In a moment, he undoes all your expensive marketing and PR. Very large, tall guy with West Indian accent, probably makes a good bouncer, but receptionist? No. But when he called his boss, he took on an obsequious tone, so he's capable of common decency, he just chooses not to exercise it with the riff-raff customers.This is not a person who should be allowed near customers until he gets an attitude transplant. Sweetheart to you, fella) and treated me like an idiot unworthy of please or thank you, much less an apology. By the time I figured out his mistake, after I returned an hour later, puzzled by how the card worked, he had insulted me, called me 'sweetheart' (I'm a middle-aged professional, so that's Dr.

Long story short, he confused me with an existing customer with a similar name. The hotel offers free transportation to ferry docks and casino. All I wanted was to sign up for a loyalty card. The Saint Ignace hotel is a 5 minute drive to Kewadin Casino and 1 mile from the Makcinac Island ferry docks. Even by the standards of casinos, this was a new low. Why the poor review? I want to get Management's attention.The man on reception was staggeringly, stunningly rude from the moment I walked up. The casino is pleasant, and the employees were mostly friendly.

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